PLAN MANAGEMENT

WHAT IS
PLAN MANAGEMENT ?

Plan Management is one option open to all NDIS participants. Under the NDIS, Plan Management is about the financial management of your plan.

For instance, it’s a little bit like having a personal assistant to help with the financial administration of your NDIS plan. In fact, using a Plan Manager means keeping the choice and flexibility of self-management in how funding is used, and also being able to personally select providers of goods and services.

Do you have question about daily personal activities?

If you have any questions or concerns, please feel free to get in touch with us.

Why us as your Plan Manager?

Claims & Payments

Our dedicated accounts team strives to process claims within 3 business days* where participants have chosen standing approval. This means you can control your budget and your chosen providers are getting paid faster.

Support

Know where your NDIS funding is up to in each category. We empower you and your nominees with access to real-time budget balances, invoice history, participant statements and more.

More choices

When your plan is managed with a Plan manager like Felicity Holistic Care, you have an option to choose providers NOT registered with the NDIS. In one word, it gives you more choice!

FREQUENTLY ASKED QUESTIONS
REGARDING YOUR PLAN MANAGEMENT

It is completely free if you ask for Plan Management funding in your planning meeting.

A one-off payment of $218.27 for setting up everything with you and with each service provider you have elected will be charged to the NDIS. A monthly payment of $98.12 for all financial support (including support and reports at any time) will then be charged ongoing to the NDIS.

This will NOT affect your overall funding, it is completely separate to funding for therapy, support, and resources.

At the planning meeting, you can specify your funds to be Plan Managed.

You can elect Felicity Holistic Care as your Plan Manager provider at this stage or you can make this decision once the plan is approved (maybe with assistance from Support Coordinator).

If you have an existing plan, you can fill out our referral form to choose plan management service.

If you have provided a standing approval* then we process all accurate invoices within 3 business days. If you have chosen to approve your invoices, we process within 3 business days of receiving your approval.

After FHC processes the invoices, your provider can get paid anytime from 1 to 3 business days.